Operava Technology and Operations Infrastructure

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Technology and operations, connected.

Complete directory of enterprise IT engineering, modern digital systems, and managed business process outsourcing. All roles and pods operate 100% remotely with Philippine SEC corporate governance.

01 Technology Solutions (IT) ↓ 02 Business Process Outsourcing (BPO) ↓ 03 Corporate Governance & SEC ↓
16 Enterprise Disciplines

TECHNOLOGY SOLUTIONS · IT SERVICES

Technology and operations, connected.

Technology solutions that help organizations build digital products, modernize infrastructure, connect systems and operate securely at scale.

View all IT services
Engineering & Architecture

Software Development

Custom software solutions designed around your business requirements, workflows, integrations, and long-term growth.

  • Enterprise web & backend architecture
  • Microservices, REST & GraphQL APIs
  • Scalable database modeling & caching
  • CI/CD pipeline automation & unit test suites
Digital Applications

Web & Mobile Application Development

Modern websites, web applications, and mobile experiences designed for performance, usability, security, and scale.

  • Responsive React, Next.js & Vue frontends
  • Cross-platform iOS & Android development (Flutter / React Native)
  • Progressive Web Apps (PWA) with offline support
  • Core Web Vitals & performance tuning
Cloud Product Engineering

SaaS & Platform Development

Scalable software-as-a-service products and digital platforms built for recurring operations, subscriptions, and growth.

  • Multi-tenant cloud architecture & isolation
  • Subscription billing & payment gateway integration
  • Role-based access control (RBAC) & SSO
  • Usage analytics & automated customer onboarding
Enterprise Operations

IT Systems Development

Business systems designed to automate workflows, connect operational functions, and increase efficiency.

  • Internal admin portals & executive dashboards
  • Automated approval engines & routing logic
  • Legacy system modernizations & data refactoring
  • Auditable operational logs & security tracing
Core Engineering

Computer Programming

Professional programming services across modern technologies, APIs, scripts, automation, and applications.

  • TypeScript, JavaScript, Python, Go, and Java
  • Automated ETL scripting & batch workers
  • Third-party API clients & webhook consumers
  • Algorithmic optimization & test harness creation
Strategy & Roadmap

IT Consulting

Strategic technology guidance connecting business objectives with practical, modern technology solutions.

  • Cloud infrastructure audits (AWS, GCP, Azure)
  • Architecture design & technical risk evaluation
  • Cost optimization & resource right-sizing
  • Technology stack evaluation & migration planning
Data & Middleware

Systems Integration

Connect applications, platforms, databases, APIs, and business systems into one coordinated environment.

  • Bidirectional CRM & ERP synchronization
  • Enterprise Service Bus & Kafka event streaming
  • Legacy to cloud bridge connectors
  • Data validation & transaction reconciliation
Data Infrastructure

Database Services

Reliable database design, management, optimization, migration, and administration supporting your operations.

  • PostgreSQL, MySQL, Cloud SQL, and MongoDB
  • Query optimization, indexing & schema design
  • Automated backups, replication & failover
  • Zero-downtime database migrations & partitioning

BUSINESS PROCESS OUTSOURCING · MANAGED WORKFORCE

Extend your capabilities. Scale your operations.

Flexible business process services that help organizations extend their capabilities, improve efficiency and scale operations without unnecessary overhead.

View all BPO services
Customer Experience

Customer Service

Professional customer experience delivered by dedicated staff or coordinated multi-channel teams.

  • Omni-channel coverage: Live chat, email & voice
  • High first-contact resolution (FCR) rates
  • Empathetic, native-level English communication
  • Zendesk, Salesforce Service Cloud & Freshdesk mastery
Specialized CX

Technical Support

Knowledgeable technical support professionals for products, applications, devices, and systems.

  • Tier 1, 2, and 3 technical issue resolution
  • Bug replication, log collection & engineering handoffs
  • SaaS troubleshooting & user configuration guidance
  • Detailed internal knowledge base maintenance
Front-Line Support

Help Desk

Reliable front-line support for internal users, employees, and clients covering tickets and queues.

  • Employee IT onboarding & identity provisioning
  • Password resets, MFA resets & access tickets
  • Hardware/software triage & asset tracking
  • Queue balancing & fast initial response SLAs
Workflow Execution

Back-Office Operations

Administrative, order, claims, and operational workloads handled by dedicated execution teams.

  • Order fulfillment verification & tracking
  • Insurance and commercial claims adjudication
  • Account reconciliation & invoicing workflows
  • Compliance checks against statutory guidelines
Data Management

Data Processing

Convert operational data into organized, validated, and usable business information.

  • High-volume transaction normalization
  • Data cleansing, deduplication & validation
  • Custom tagging, categorization & structuring
  • Automated export into relational and cloud systems
Information Entry

Data Entry

Delegate repetitive data entry to trained professionals while your core team focuses on value.

  • Direct-into-CRM & ERP digital entry
  • E-commerce catalog management & SKU updates
  • Medical, legal, and financial records entry
  • Speed-checked and double-verified inputs
Records & Verification

Document Processing

Intake, classification, extraction, indexing, verification, and records organization.

  • OCR intake review and validation
  • KYC and identity document inspection
  • Invoice, PO & contract metadata indexing
  • Secure cloud archive classification
Executive Operations

Virtual Assistance

Skilled remote professionals supporting administrative, operational, customer, research, and executive tasks.

  • Calendar, scheduling & inbox management
  • Executive travel booking & itinerary planning
  • Market research, vendor coordination & reporting
  • Discreet executive support under bilateral NDAs
SEC

Official Corporate Statutory Statement

Republic of the Philippines · Securities and Exchange Commission

SEC REG. NO. 2026080262213-03

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